Contact Us

Please read our answers to common questions below before using this form.

Please select the subject of your email enquiry from the list:
Please include any further questions below:

Common Answers

I have a question about how to order your products

Pay online using your credit card here
Pay via mail by printing our order page here
Pay via fax by printing our order page here
Pay via phone by calling us here

I have a question about your product and would like some information

We understand your need to make an educated decision about any of our products, and for this reason we have addressed many common product questions online. Please visit the individual product pages here to find out all the information you need to know regarding our products. If you still can't find answers to your questions, please contact us using the form above and we'll do our best to answer them for you.

I want to know the status of my order

If you ordered by regular post, please allow 3 - 4 weeks for delivery. We do apologise in advance as New Zealand is not the fastest postal service when compared to the United States or Europe. If you have ordered by track and trace and have your tracking number, you can check your order here.

I am not happy with this product and want a refund.

In order to receive a full refund, please return any empty packets and remaining product within 30 days to:

Healthy Me Ltd
P.O.Box 147200
Ponsonby
Auckland 1010
New Zealand

Please be sure to include your full name and order number on the returned package.

I need to update my delivery address information

Please be advised that if your package has already been sent via track and trace it must be re-routed by the recipient. You may change the delivery address of the package yourself by contacting the courier with your tracking number if you have ordered by track and trace. If your order has not been sent, please provide alternate delivery instructions in the form above.

I wish to cancel my order

In order to ensure fast and efficient customer service, please include your order number, date, and time of purchase in the form above.

Try You Sorted Products for 30 Days and
if you're NOT completely satisfied...
You DO NOT Pay a Cent!

Our Guarantee is simple: If for any reason you are not
completely satisfied with our amazing products...

Feel like "The Real Thing"

Are 100% Safe

Completely Non-Addictive

NO harsh next day come-down

Simply send us your empty product in the first 37 days
and we will refund your entire purchase price - no questions asked!
You have nothing to lose and everything to gain...